Description

JOB SUMMARY

The Manager Clinic Operations 1 coordinates all activities in physician offices, clinics or other areas that assist patients to ensure high quality, patient-centered care and compliacne with established policies, procedure and standards.

ESSENTIAL FUNCTIONS OF THE ROLE

Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations. Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.

Develops, reviews, revises, submits and implements policies, procedures, and objectives for practice that are aligned to the organization's objectives.

Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees. Approves and contributes to in-service education programs for assigned personnel.

Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.

Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.

Provides information to physicians, community groups, and referral agencies about programs provided by practices.

Investigates, resolves and documents resolution of patient complaints.

Ability to manage diverse personalities

Background in healthcare management

Management experience, preferably in healthcare

Experience in Customer Service and Team engagement

Strong communication and collaboration skills. both oral and written.

KEY SUCCESS FACTORS

Demonstrated leadership, communication and problem-solving skills.
Demonstrated effectiveness in team development strategies.
Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization and organizational skills.
Able to travel as required.

BENEFITS

Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

- EDUCATION - Associate's or 2 years of work experience above the minimum qualification

- EXPERIENCE - 3 Years of Experience